What avenues of support do you provide? What's the response time? How long does support last?

Articles in this section

• How do I activate a version of Eyeshot prior to 2020?
• Licensing Definitions
• New restrictions on distributing applications containing ODA technology to Russia
• Are devDept redistributable libraries subject to export control laws and regulations?
• How is the software delivered?
• How do I obtain my credentials for my customer account and download the software?
• If a bug is reported in any of your controls, do you provide a hotfix? If so, what is the timeframe?
• What avenues of support do you provide? What's the response time? How long does support last?
• What is the warranty period?
• Is it possible to activate products on a machine that does not have an internet connection?