If a bug is reported in any of your controls, do you provide a hotfix? If so, what is the timeframe?

There are no general rules, it depends on the severity of the issue, whether there is a temporary workaround, etc. In most cases, you will be able to get a hotfix from our support team. Sometimes, there is no possibility of a hotfix, and you will have to wait for the next minor release. Since we publish releases every three weeks or so on average, it is unlikely you will have to wait very long.