FAQs
Purchasing FAQ
- What am I paying for when buying a Subscription? 🔒
- How can I place an order? 🔒
- I want to order a product, but I need a quote for our accounting department prior to making payment. How do I obtain this quote? 🔒
- Can I update my license from an old version to the latest one? 🔒
- Can I continue to use the products if the subscription expires and I choose not to renew? 🔒
- What payment methods do you accept? 🔒
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Licensing FAQ
- How do I activate a version of Eyeshot prior to 2020? 🔒
- Licensing Definitions 🔒
- New restrictions on distributing applications containing ODA technology to Russia 🔒
- Are devDept redistributable libraries subject to export control laws and regulations? 🔒
- How is the software delivered? 🔒
- How do I obtain my credentials for my customer account and download the software? 🔒
- See all 14 articles
Eyeshot FAQ
- How do I select a BRep face and compute its area? 🔒
- Why SolidWorks cannot import a STEP file generated by Eyeshot? 🔒
- Why OpenCascade cannot import a STEP file generated by Eyeshot? 🔒
- Regen() vs. Compile() vs. Invalidate() 🔒
- Unable to resolve dependency 'SharpGLTF.Toolkit' 🔒
- How do I improve the visual refinement of arcs and circles? 🔒
- See all 63 articles
Account FAQ
Software Escrow FAQ
- What is a Software Escrow? 🔒
- Who needs a software escrow, and why? 🔒
- Is there any standard form agreement for a software escrow? 🔒
- What is the procedure for depositing software under escrow? 🔒
- How do I know whether updates are being kept current? 🔒
- What events trigger a release of source code? 🔒
- See all 9 articles